Sareez is pleased to offer an on-time delivery service which is a guaranteed service. Every product on our website has a tentative delivery date & we assure you that you will get the product on or before the due date.
1 ) This offer is applicable only if requisite details like measurement , shipping address along with local contact no. is given properly . In case of delay in providing the measurement the above guaranteed service is not applicable. We expect that the measurement is provided within 48 hrs of your order In case of difficulty in filling the measurement form kindly email us at firstname.lastname@example.org.
2 ) Kindly note that in case your order includes products with different delivery dates . The guaranteed service applies to the highest delivery time line product in the order. For Eg : If you order has 4 products with delivery time lines of 7/10/15/25 days your order will be completed in 25 days . In case you want the individual product within the specified timelines, you need to pay separate shipping charge of 9usd for each separate delivery.
3 ) If we are unable to delivery any product due to production issue, We will inform you beforehand rather than waiting for the delivery timeline.
4 ) Delay in delivery due to customs/ unavailability/ change of address/factors beyond our control we will not be liable under those circumstances.
Ans. Go to sareez.com and click on the ‘Create Account’ option on the top of the page next to the search tab. Fill in the required information.
Ans. Click on the ‘Login’ option on the top right hand corner of the page. Fill your login details.
Ans. You need to search for the products in the respective categories, click on your chosen ones, add them to bag and then proceed with the payment procedure.
Ans. On registering with us, we will send you an automated email confirmation to assure you that you have registered with us.
Ans. In the event that you want any change in your information, send us an e-mail at email@example.com with the desired changes and we will update the same at the earliest.
Ans. Although you can make payments in any currency, Indian Rupee and US Dollars are most preferred. The current rates of exchange will be applicable. We don’t accept personal check.
Ans. Yes, we can certainly do so. However, you must send us an email from the Contact Us page with your request.
Ans. We believe in safe and secure shopping and work through the recognized payment system of PayPal.com. As such, your credit card details are absolutely secure.
Ans. Please note that the shipping/courier charges vary as per the weight of your shipment and is levied by the Shipper Company i.e. FedEx.
Ans. The large network of FedEx ensures that you get your choicest items delivered right at your doorstep, regardless of where you are located across the world.
Ans. All purchased products are insured to protect you from any sort of hassles. In case you receive a damaged product, we will replace it at the earliest.
Ans. The cash on delivery option is available only for shipping across India.
Ans. Sareez aims at pleasing you with the best and the easiest shopping experience, and in doing so we focus on our pre-sales, sales, and post-sales services equally. Some of our after-sales service includes customization of your product based on the measurement form filled by you, return/refund/replacement of products, and answering your queries in a timely manner.
Ans. Of course you can but for that, you have to inform us within 24 hours. We will then mail you another form.
Ans. Kindly take a screen shot of the error message that appears while you try to login and send an e-mail to us at firstname.lastname@example.org with the screen shot.